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Get in Touch

We'd love to hear from you. Whether you have a question about your order, our products, or anything else — our team is here to help.

Contact Information

• Email: care@purenook.beauty
• Phone: +86 158 5723 6997
• Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST)

Response Time

We aim to respond to all enquiries within 24 business hours.

Business Address

PureNook
Unit 7 Wilson Business Park, Office 15321
Initial Business Centre
Manchester, England, M40 8WN
United Kingdom

Returns Address

For product returns, please contact us at care@purenook.beauty first to receive return instructions. Returns are processed at our warehouse in China.